PoconoInfo Helpline

Whether it’s information about local food pantries, accessing homeless shelters, public assistance programs, opioid abuse, availability of child care services, or other human service needs, Monroe County residents need only contact PoconoInfo to connect with a comprehensive database of local, state and federal health and human service programs available in our community. Trained call specialists will be on hand to answer questions and refer individuals in need to services that are available.


To get started, simply call 570-517-3954.


Monroe County Emergency Rental Assistance Program

Pocono Mountains United Way is one of several agencies working to qualify applicants for the Monroe County Emergency Rental Assistance Program (ERAP). Monroe County renters who are behind on their rent or utilities or are at risk for housing instability are encouraged to consider this program.

Links to the application form as well as more information and qualifications are available at : Monroe County Emergency Rental Assistance Program


Landlord-Tenant Eviction Mediation Program

Eviction mediation is a voluntary, confidential, free service. The mediation process benefits both landlord and tenant as the mediator helps them work together to come to an agreement to avoid a costly eviction. Unlike the court system, landlords and tenants participating in mediation have more options to create a mutual agreement that is acceptable to all parties. At this time mediations are limited to those with incomes below 200% of the Federal Poverty Level and have faced economic hardship due to the Covid-19 crisis.

Eviction Mediation Flyer

To schedule a mediation call or email Linda Paugh at 570-261-8023,