Get Help

PoconoInfo Helpline

Whether it’s information about local food pantries, accessing homeless shelters, public assistance programs, opioid abuse, availability of child care services, or other human service needs, Monroe County residents need only contact PoconoInfo to connect with a comprehensive database of local, state and federal health and human service programs available in our community. Trained call specialists will be on hand to answer questions and refer individuals in need to services that are available.

To get started, simply call 570-517-3954 or visit

Volunteer Income Tax Assistance (VITA) Program

Please note:  To help fight COVID-19, our tax preparation program is temporarily shut down.  We are unable to serve any new clients at this time. You can still prepare your taxes for free on  Please check back for updates as to when we may reopen and be able to serve new clients. The tax season may be extended beyond April 15th, but no official statement has come from the IRS yet.

Pocono Mountains United Way recently launched a Volunteer Income Tax Assistance (VITA) program. The program provides FREE tax preparation for low-to-moderate income families in Monroe County (households earning $56,000 or less per year in 2019).

If your household made $56,000 or less in 2019, you are eligible for our FREE tax preparation program.

IRS certified volunteers will provide free tax prep to individuals who schedule appointments, including federal, state, and local returns. There are no hidden fees or charges, this service is provided by us as a nonprofit, completely free.
Schedule your appointment with us today! You can set up your appointment now by calling 570-261-8011.

Alternatively, if you are interested in filing yourself from home, and your household made ANY income amount in 2019 (no income limit!), you can also file now for free using

Pocono Mountains United Way is also currently looking for volunteers to assist in the program. Training is provided and scheduling is flexible! For more information on volunteering for the VITA program, please reach out to Lucas at 570-261-8027.

Opiate Community Resource Guide

The Opiate Community Resource Guide is a reference tool to help individuals who are impacted by opiate use and addiction. It is not a comprehensive guide to all opiate addiction concerns but is a “key issues” guide for supporting opiate addiction treatment and recovery.  To view or download this resource, click here.

Summer Meal Program

If you are looking for information on Summer Meal Programs in Monroe County for 2020, the dates and locations should be published by late spring 2020. You can also access this information by contacting PoconoInfo (570-517-3954) and talking through which locations might be best suited for your children.