Get Help

Connecting with community services is as easy as dialing 2-1-1.

Together with United Way of Pennsylvania, the Monroe County Admin Office and Family Service Association of Northeastern PA, Pocono Mountains United Way has established a one-stop information and referral service to easily provide access to customized human services in our community. More than ever, this resource will help eliminate guessing, unnecessary calls, confusion and feelings of helplessness by having residents reach out through this free, 3-digit telephone number.

Getting Help

Whether it’s information about local food pantries, accessing homeless shelters, public assistance programs, opioid abuse, availability of child care services, or other human service needs, Monroe County residents need only dial toll-free 2-1-1 to connect with a comprehensive database of local, state and federal health and human service programs available in our community. Trained caseworkers will be on hand to answer questions and refer individuals in need to services that are available.

To get started, simply call 2-1-1 (855-567-5341), or visit

Latino Social Services (LSS)

Pocono Mountains United Way provides the Latino Social Services program in Monroe County for Hispanic individuals who are having trouble navigating services due to language and cultural barriers. Services provided include: Interpretation/translation services, Advocacy and Case Management. Residents who qualify for SNAP/Food Stamps, Medicaid, SSDI or SSI benefits, may be eligible to receive assistance through Latino Social Services (125% of the Federal Poverty Guidelines). This program is free and confidential. For more information, contact Joann Amador at or call 570-517-5367.

Volunteer Income Tax Assistance (VITA) Program

Pocono Mountains United Way recently launched a Volunteer Income Tax Assistance (VITA) program. The program provides FREE tax preparation for low-to-moderate income families in Monroe County (households earning $54,000 or less per year). Click here to schedule your VITA appointment or for more information about using this service.

Pocono Mountains United Way is also currently looking for volunteers to assist in the program. Training is provided and scheduling is flexible! For more information on volunteering for the VITA program, click here.


Summer Meal Program

If you are looking for information on Summer Meal Programs in Monroe County for 2020, the dates and locations should be published by late spring 2020. You can also access this information by dialing 2-1-1 and talking through which locations might be best suited for your children.